Frequently Asked Questions
Everything you need to know about shopping with Beauty First.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your products cruelty-free?
At Beauty First, we prioritize ethical sourcing. The majority of our brands are certified cruelty-free, and we clearly label these attributes on each individual product page.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I know which product is right for my skin type?
Each product description includes a 'Best For' section. You can also take our online Skin Quiz or contact our beauty consultants for personalized recommendations.